The Design And Implementation Of Business Process Reengineering In The Ethiopian Public Sector

Author: Tesfaye Debela
Publisher: African Books Collective
ISBN: 9994455532
Size: 78.14 MB
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The Design And Implementation Of Business Process Reengineering In The Ethiopian Public Sector from the Author: Tesfaye Debela. In 1996, the Ethiopian government introduced the Civil Service Reform Program (CSRP) to disentangle the intricacies of the old bureaucratic system, and to build a fair, responsible, efficient, ethical and transparent civil service that accelerates and sustains the economic development of the country. However, lack of competent personnel, prevalence of attitudinal problems and absence of a strong institutional framework constrained the success of the reform. To reinvigorate the CSRP, the Ethiopian government has been implementing BPR in public organizations since 2004. In this regard, there are claims and counter-claims on the effectiveness of BPR implementation in improving the performance of public organizations. Motivated by such claims, this research has assessed the design, challenges, implementation and outcome of BPR in four public organizations using questionnaires, interviews, observations and review of secondary sources.

Marketing The Tqm And Bpr

Author: Forrest Keel
Publisher: Forrest Keel
ISBN:
Size: 67.92 MB
Format: PDF, Kindle
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Marketing The Tqm And Bpr from the Author: Forrest Keel. The major new element in world market competition is quality. During the 1970's and 1980's, the Japanese and their U.S. companies demonstrated that high quality is achievable at lower costs and greater customer satisfaction. It was the result of using the management principles of total quality management (TQM). More and more U.S. companies have demonstrated that such achievements are possible Using TQM as a new way to manage. Such companies also found that they were recognized with everyone pulling in the same direction. Improvement had become a way of live.

Business Process Reengineering Assessment Guide

Author: Jack L. Brock, Jr.
Publisher: DIANE Publishing
ISBN: 0788146386
Size: 48.74 MB
Format: PDF, Kindle
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Business Process Reengineering Assessment Guide from the Author: Jack L. Brock, Jr.. Discusses nine assessment issues that are grouped into three major areas: assessing the decision to pursue Business Process Reengineering (BPR), focuses on strategic & general management issues that need to be resolved before an organization embarks on a BPR project. Assessing the new process' development picks up at the point where the organization has decided to begin a BPR project. It focuses on the management of the BPR team, the team's process redesign activities, & the business case it develops. Assessing project implementation & results deals with the problems involved in piloting & deploying a new BPR. Glossary & bibliography.

Business Process Reengineering

Author: R. RADHAKRISHNAN
Publisher: PHI Learning Pvt. Ltd.
ISBN: 8120335678
Size: 32.32 MB
Format: PDF, ePub, Docs
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Business Process Reengineering from the Author: R. RADHAKRISHNAN. This textbook explores the fundamental principles of Business Process Reengineering (BPR). The express aim of the book is to address the needs of MBA students opting for courses in ‘Information Technology Management or ‘Operations Management’, MCA students who opt for Business Processes as an elective, and students of BE/B.Tech Mechanical Engineering and Production Engineering for courses in Process Engineering/Automation/Management System Design. The book provides them with the concepts, methodologies, models and tools needed to understand and implement BPR. In a nutshell, the book offers a step-by-step presentation of the practical framework and management techniques needed to achieve engineering solutions for implementation of BPR in an organization. The initial chapters introduce the reader to the need for BPR and its utility in relation to IT and manufacturing. The middle chapters cover the methodology, success factors, barriers, and the technologies that are relevant for BPR implementation. The latter chapters present solutions like lean and virtual manufacturing, enterprise resource planning, and functional information systems. An exclusive chapter is devoted to concepts and tasks of software reengineering. Aided by extensive illustrations, end-of-chapter review questions, as well as a chapter consisting entirely of case studies, this book will help students develop a rich, multifaceted perspective, to enable them to handle complex management and engineering problems. The book will be useful to students in practically all branches of engineering, not just mechanical/production/industrial engineering.

Optimierung Der Informationstechnologie Bei Bpr Projekten

Author:
Publisher: Springer-Verlag
ISBN: 3322978028
Size: 63.63 MB
Format: PDF, Kindle
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Optimierung Der Informationstechnologie Bei Bpr Projekten from the Author: . Der Autor entwickelt ein Verfahren, das konkrete Hinweise zur Optimierung des IT-Einsatzes im Rahmen von BPR-Projekten liefert, und überprüft dies anhand von Fallbeispielen.

Business Process Reengineering

Author: Sanjay Mohapatra
Publisher: Springer Science & Business Media
ISBN: 1461460670
Size: 77.10 MB
Format: PDF, ePub, Docs
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Business Process Reengineering from the Author: Sanjay Mohapatra. ​Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links it to organization life cycle, process life cycle, and process management. This volume describes the fundamental concepts behind business process reengineering and examines them through case studies, and should appeal to researchers and academics interested in business process reengineering, operations strategy, and organizational restructuring and design.

Die Auswirkungen Des Business Process Reengineering Auf Das Mittlere Management

Author: Clemens Koob
Publisher: diplom.de
ISBN: 3832401776
Size: 61.24 MB
Format: PDF, Mobi
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Die Auswirkungen Des Business Process Reengineering Auf Das Mittlere Management from the Author: Clemens Koob. Inhaltsangabe:Einleitung: Das Business Process Reengineering hat zum Ziel die Unternehmen für die neue kompetitive Realität zu rüsten. In der Praxis des Reengineering zeigt sich allerdings, dass das mittlere Management häufig als "Widerstandsfaktor" den Wandel blockiert und so den Erfolg des BPR nündert. Dies ist darauf zurückzuführen, dass das Reengineering i.d.R. mit dem bestehenden "Psychological Contract", d.h. den etablierten Erwartungen bezüglich des erforderlichen Wissens, des Rollenverhaltens, der Motivation sowie der Ziele und Mittel des mittleren Managements konfligiert. Die Herausforderungen des Reengineering können in drei Perspektiven klassifiziert werden: Aus struktureller Sicht ist das mittlere Management durch flachere Hierarchien, die Integration von Aufgaben, die Arbeit in Teams und die neue Rolle der bisherigen Abteilungen gefordert. Im personellen Sektor impliziert das BPR den Verlust traditioneller Karrierepfade, die Neuausrichtung der Personalbewertungs- und Honorierungsprozesse, eine veränderte persönliche Bedeutung innerhalb der Organisation und gegebenenfalls auch die Entlassung. Ein Wandel ergibt sich auch in den informellen Strukturen. Das mittlere Management wird nüt neuen Werten und Normen (z.B. Flexibilität und Eigenverantwortung) und nüt einer Verschiebung der Beziehungsgefüge und Machtbasen in der Organisation konfrontiert. Diese Veränderungen wurden in einem neuen "Psychological Contract" zwischen der Organisation und den Mittelmanagern abgebildet. Da sich im Projektablauf des BPR relativ bald herauskristallisiert, wer mit überwiegend positiven oder negativen Folgen zu rechnen hat, lassen sich hinsichtlich ihrer Situation verschiedene Gruppen von Nüttelmanagern identifizieren. Die "Gewinner" sehen vorrangig positiven Konsequenzen durch ein Reengineering entgegen, d.h. sie rechnen mit einer Team-Leader-Position, grösseren Tätigkeits- und Entscheidungsspielräumen u.ä. Sie empfinden das BPR schwerpunktmässig als Herausforderung und versuchen die anfängliche Unsicherheit mit erhöhtem persönlichen Einsatz zu bewältigen. Die "Verlierer" hingegen erwarten Konsequenzen wie eine Zurückstufung zu normalen Teammitgliedern in Verbindung mit einem Statusverlust. Für sie bedeutet das BPR einen Karriereknick auf dem Weg zu höheren hierarchischen Positionen, entsprechend werden sie das Reengineering als Bedrohung wahrnehmen. Ihre typischen Realctionsweisen sind offener und verdeckter Widerstand, innere Kündigung oder der Austritt [...]